Delivery Information
Our Delivery FAQs
What delivery services do you offer?
We use Royal Mail and DHL as our delivery partners. All our services are fully tracked and insured, you can track your parcel from your dispatch confirmation email.
All the delivery timescales are estimates from the couriers.
All the delivery timescales are estimates from the couriers.
What time is your order cut off?
Our usual cut-off is 2pm. Our dispatch cut off times vary, depending on the item you're ordering, type of delivery service chosen and the time of year. We don't work weekends or bank holidays.
How will I know when it's on the way?
When we've dispatched your order we'll send an order dispatch email which will contain your delivery information, including tracking information.
Are your delivery costs competitive?
We work really hard to ensure our delivery costs are competitive. All our international delivery options are tracked and insured and duties are paid to avoid any hidden fees or delivery delays.
Do you offer International Delivery?
Yes we do, please see the chart below for pricing.
Can you dispatch to a country not listed?
We're able to send to most destinations, including those not in our list. Get in touch via email and one of our team can provide a personalised quote for delivery.
About our international duty paid service
It can be frustrating to order something internationally and for the delivery to be delayed because there are clearance delays at customs. Using our duty paid service, there are no extra delivery taxes to pay, and orders are delivered much quicker as they don't require as many checks at the border of your local country.
International Shipping
Worldwide delivery for international customers now available on most items.
If you don't see your country on the table below please get in touch.
|
Country |
Rate |
|
Austria, Cyprus, France, Germany, Luxembourg, Malta, Netherlands, Norway, Portugal, Sweden, Ireland, |
£19.95 |
|
Channel Islands - Guernsey, Jersey, Isle of Man |
£12.95 |
|
Switzerland |
£49.95 |
|
USA |
£59.95 |




